Processing time: 3-5 business days Shipping time: 7-15 business days
Return Policy
You have 15 days from the date of delivery to return an item. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
Returning online orders is easy – please send an email to support@starsprees.com with your order number, the specific product you wish to return, and the reason for the return. We will promptly provide you with detailed instructions on how to proceed with the return.
After confirming your return eligibility, we’ll send instructions and a return label for you to securely package and ship your item to 260 W 500 S, Provo, UT 84601, United States
After inspecting your return, if approved, the refund will be processed within 10-17 business days.
